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Tiffi
Joined: 25 Jan 2010 Posts: 7
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Posted: Tue Jan 26, 2010 6:41 am Post subject: My account are closed, Why ? |
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I m Tiffi and I have a account here but admin or mod have closed my account I dont anderstand why ?
I have only one account so why close my account ?
I have not done anything wrong |
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Misty Glen
Joined: 01 Nov 2007 Posts: 1393
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Posted: Tue Jan 26, 2010 7:44 am Post subject: |
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If you have a sibling with an account, or a friend who signed up from the same computer as you the game will misinterpret that as you having more than one account.
You need to contact the game owner (johnarras@gmail.com) to fix this issue. |
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Alabama Site Admin
Joined: 13 Aug 2008 Posts: 383
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Posted: Tue Jan 26, 2010 9:17 am Post subject: |
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Actually, you will probably get it resolved faster putting a ticket in through Orbis Worlds. More people than just John can resolve the issue of too many accounts from one IP. |
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Tiffi
Joined: 25 Jan 2010 Posts: 7
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Posted: Thu Jan 28, 2010 9:44 am Post subject: |
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how lobg time take that to fix my account again ?
I cant log in and play |
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Alabama Site Admin
Joined: 13 Aug 2008 Posts: 383
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Posted: Thu Jan 28, 2010 4:54 pm Post subject: |
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It depends on when we get the report on orbis worlds or when John has time to read his e-mails and fix it from there. Which is why we suggest Orbis Worlds as there are other people besides John who can fix the problem.
http://www.sandboxfarm.com/phpbb/viewtopic.php?t=22116 |
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Tiffi
Joined: 25 Jan 2010 Posts: 7
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Posted: Fri Jan 29, 2010 2:39 am Post subject: |
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ok ,thanks for your answer |
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Little Red
Joined: 28 Jun 2009 Posts: 582
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Posted: Sat Jan 30, 2010 12:27 pm Post subject: |
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I've seen this happen, and it's happened to me too. I sent through a ticket, didn't work, then I emailed him, and almost immediate feedback. |
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Tiffi
Joined: 25 Jan 2010 Posts: 7
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Posted: Sun Jan 31, 2010 9:09 am Post subject: |
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Little Red wrote: | I've seen this happen, and it's happened to me too. I sent through a ticket, didn't work, then I emailed him, and almost immediate feedback. |
Im not alone here to have this problem.
I cant play and have this problem in 2-3 days now |
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wolfgirl159357
Joined: 07 Aug 2009 Posts: 19967
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Posted: Sun Jan 31, 2010 12:48 pm Post subject: |
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iui had this problem for about 2 months and a friend on here e-mailed Jhon for me because my e-mail was being messed up and i got it back the next day. |
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Alabama Site Admin
Joined: 13 Aug 2008 Posts: 383
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Posted: Sun Jan 31, 2010 7:25 pm Post subject: |
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John has taken a job outside Orbis Games, so isn't around as much. He's still involved, but it may take longer. I've not seen any tickets on OW as yet to bring attention to of the game owner, Nef. |
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Tiffi
Joined: 25 Jan 2010 Posts: 7
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Posted: Mon Feb 08, 2010 7:41 am Post subject: |
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am tired on awaiting that my account will function again has waited in 2 weeks now without help
When comes I to can to use it again ? |
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wolfgirl159357
Joined: 07 Aug 2009 Posts: 19967
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Posted: Mon Feb 08, 2010 2:17 pm Post subject: |
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It just takes patience if anything you should try the games/gaming area to pass the days yoiu get hooked |
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Kholran Site Admin
Joined: 28 Nov 2006 Posts: 784
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Posted: Mon Feb 08, 2010 10:19 pm Post subject: |
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Tiffi wrote: | am tired on awaiting that my account will function again has waited in 2 weeks now without help
When comes I to can to use it again ? |
As Alabama has said, you would be best off creating a support ticket via Orbis Worlds. Otherwise you could be waiting quite a bit longer until John has enough time to deal with it. |
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Tiffi
Joined: 25 Jan 2010 Posts: 7
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Posted: Tue Mar 09, 2010 9:26 am Post subject: |
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I wait still |
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Alabama Site Admin
Joined: 13 Aug 2008 Posts: 383
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Posted: Fri Mar 12, 2010 6:37 pm Post subject: |
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Have you created a ticket on OW? If so and it's been escalated, bump it instead of this thread. |
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